Service Problems Navigation Page
Ebay Isn't very good when it comes to
customer service for sellers. In fact, they are absolutely
awful. There will be some more pages visible here
soon. For now, here is the sorry story of closing down my
"Interesting Electronics" ebay shop. This is the page that
was placed on the front page of the shop for a couple of weeks
prior to closure. It was updated as the process went along
and is shown here for archive purposes.
Closing of Ebay Shop Interesting Electronics due to UK VAT
Limit Related Invisible Sales Throttling or Capping Systems.
Patience ended. There's no
point in making life more difficult than it has to be.
and Invisible Sales Throttling, Caps, Levelling or Limits
Related to UK VAT Thresholds
Figment of a paranoid imagination or
obvious mathematical truth? You decide. I am not
30th September 2019, Ebay Loses Orders From The System and
Blames Everyone Else
You would think that not losing
orders in an online marketplace system is fairly basic and
essential. No, actually. According to ebay seller
support, you should expect this to happen.
1st October 2019, Ebay
Remove Vital Functionality From Seller Hub By Way Of An
Your new web page design may arguably
be more mobile friendly according to several outdated measures
in the Ladybird book of, "How To, Web Design For Kiddies," but
that's not very helpful if it no longer actually works.
2020, Proof That The Ebay Messaging System Lost a Vital
Message and Their Pathetic Response
I've long suspected that the ebay
messaging system has been losing messages sent to me from
customers and vice-versa, particularly when they are using an
ebay site other than ebay.co.uk. Here's just one example,
and a recording of the telephone call to ebay seller "support,"
which did little to make me happy. Quite the reverse, in
7th April 2020, Ebay's Much Vaunted Multi-Buy Promotions
Fail, Make Me Guilty of Retail Fraud, and their Pathetic
On the 7th April a customer alerted me to the fact that when he
had bought four items, correctly using shopping cart and
everything, that he had been charged the full price for one item
rather than the multiple purchase reduction price. That's
retail fraud! Here is the ebay response so far. I've
since added many more instances of systematic Multi-Buy
Promotion failures, and some analysis.
Ebay Systems Fail To Apply A Simple Overseas Postage
Rate Correctly, I get Blamed For it, and Effectively
Called A Liar.
Oh dear. It's the multi-buy promotions failure excuses
all over again. "You changed the listing after the
customer placed the order." No, I did not! "Yes
sir, you did." No, I didn't!
How Ebay Tells Your Customers That You Are On Holiday and
Not Processing Orders, When You are at Home, and Very Much
Processing All Orders Within 24
For six days at the end of August to the beginning of September,
Ebay was busy telling potential customers that I was holiday on
many of my listings and not processing orders at this
time. "Don't Worry," they said on the 'phone, "It won't
affect your sales." Really?
This is yet another really awful software 'frig' to add
some data to Royal Mail 2D barcode labels when printed via
the ridiculously time-consuming ebay system. I can
only assume that some people actually use it, meanwhile the
rest of us who print address labels by a proper method have
to manually remove ebay computer garbage from the
text. Something is seriously wrong at
Ebay Politburo Central. Have we sacked everyone who used
to understand the system properly and employed some cheap
company to kludge every software change demanded by the
marketing department for a whopping bonus? Surely not!
Ebay Miscellaneous Site Failures, Including some Serious
A category of incompetence and failure including some serious
issues and everyday website malfunctions resulting in endless
wasted time for me, my customers, and even the ebay corporation
itself. Do I really have to click three times and view
three failed pages every time to search for an order?
Someone's programming management bonus obviously gets paid by
General email address:
email@example.com (checked daily
including spam folders)